Handling Objections and Successful Closing

Price Not Announced

Product Type: High Impact Training Programs

Product Description: 

Global Learning’s seasoned trainers offer excellent, state-of-the-art classroom training programs in an extensive range of subject matter expertise geared to managers and employees at all levels of the organization. These workshop sessions may vary in length and maximum participant number.

Topic Description: Handling Objections and Successful Closing

Handing Objections Course Objectives:

Participants learn how to understand the customer’s thought process to eliminate objections and resistance. Getting your customer to buy in along the way helps to neutralize their defenses and focus on the customer’s desired outcomes. We present the process which shows participants how to stabilize the relationship, manage and eliminate resistance, present the most advantageous ways to handle concerns and maintain control of the conversation or call.

At the end of this program, participants will be able to:

  1. Neutralize and question to stabilize the relationship
  2. Manage and eliminate resistance
  3. Determine the most advantageous approach to handling a customer’s concern
  4. Maintain and control a sales call
  5. Qualify the customer’s current position
Closing Course Objectives:

Asking for the business should be easy, if you’ve earned the right to close. This program introduces methods for closing the sale. This program gives participants a strategy and tactical plan on how to move a non-user or non-believer into an advocate. This program provides a road map on how to close, understand where the customer is on the buying continuum, gain realistic commitment throughout the sales process and know how to check in on the progression of their business relationship.

At the end of this program, participants will be able to:

  • Proactively identify difficulties before they become barriers and end stops
  • Recognize and respond to buying signals
  • Gain commitment to action, which leads to effective closing
  • Conduct a summary to identify and secure commitment to act
  • Avoid improper closing methods
  • Use a simple technique to prepare and achieve desired objectives every time
Participants Receive:
  • Coaching throughout the session
  • Evaluation of strengths/areas for improvement
  • A workbook/reference manual
Class Size:
  • Maximum of 16 people per workshop.
Workshop Length:
  • One Day Workshop

Contact us  today for more information.


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