How much time do you take to get your point across to others? Do you rely on detailed explanations or are you a “one-word-response” individual? While you should always strive for quality, both forms of communication are proving to be relevant and as with anything based on human nature, finding a balance can be an integral element for success.
There are a variety of reasons, including chemical, as to why it may take one person longer than another to “get to the point”. However for most, a little “cleaning-up” of our verbal minutia can actually go a long way, and even increase an organization’s value.
Leadership communication should be used like a sword. When we thrash it about extraneously, it’s bound to hurt innocent people. But when used with distinction and precision, the effective impact can be long lasting.
As a leader, it’s imperative to be able to deliver a powerful, well rounded, memorable message, without wasting anyone’s time. Time management is a proven key factor when doing business successfully.
Things that I encourage you to consider when communicating, especially in a leadership role:
- Is this communication method appropriate for this audience?
- Am I offering more information than is necessary in this moment?
- Is what I am saying relevant?
- Am I answering the question at hand?
- Is my response moving the conversation forward?
- Is there a more effective way to convey my message?
We can use these questions in every situation from the lunchroom to the boardroom. Learn from our debating youth, and from our political leaders: develop your details and know when to “bring it home”.
“Aim for brevity while avoiding jargon.”– Edsger Dijkstra , Award winning Dutch Computer Scientist (1930-2002)